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March 16, 2011 / julibou

Four Showcases Admitted in Living Labs Global Awards 2011

 

Barcelona, March 16th 2011

We are proud to announce that our four Bean Logic showcases has been admitted to the Living Labs Global Award 2011.

About Living Labs Global,

This is a non-profit association based in Copenhagen (Denmark) with the objective to promote innovation in services and mobility in cities.

About Living Labs Global Award

Eight Global Cities Launch Technology Award to Help 40 Million Citizens
Eight global cities from Europe, Asia, Africa and North America join forces with Living Labs Global in a challenge to find innovative solutions to major societal problems by opening competition among international solution-, technology- and service providers. The eight winners of the Living Labs Global Award will be invited to pilot their solutions in these cities,

Our Four Showcases

    Citizen Participation and information

     Using Smart phones with QR Code links

Challenge

Increasing citizen participation is one of the main challenges currently facing civic administrations.
One of the best ways to foster more public civic engagement is through increased access to information. It is important that citizens consider the city an important part of their lives. Central to this is facilitating communication between the civic
administration and local citizens, allowing for an exchange of useful information and innovative ideas between citizen and administrator.
The most effective way to establish this two-way communication is through the use of new technologies.
The increasing use of the smart phones, (including apps and QR scanners), offers new possibilities for cities to communicate more effectively with their citizens.

Solution

In this case, there are two types of information flow: from the citizens to the city, and the reverse, from the city to the citizen. Each of these directional flows of information has their own characteristics, posing unique challenges that demand
specific solutions.

  1. Information from the Citizen to the City:
    The solution in this case involves QR codes printed on street benches, garbage containers, recycling receptacles or garage entrances, which contain web links that correspond to a web site where a user can input specific information.
    When the user-citizen wants to communicate to his or her city administration that something has to be done (for example, the garbage containers are full or someone is parked illegally) he or she simply takes a picture of the appropriate QR code which automatically communicates the information to the administration.
  2. Information From the City to the Citizen:
    In this case there is a three-part solution, involving:

    1. a) The use of QR Codes in bus and train stations;
    2. b) The installation of GPS systems in public transport and;
    3. c) The development of a website that communicates this information to the user.
  3. When a citizen needs to know how long it will take for the bus to arrive or the location of a particular public service (schools, hospitals, theaters, etc) he or she only has to take a picture of the closest QR code and a map displaying the appropriate information will appear on the user’s phone.

Results

Examples of Cities Receiving Information from Citizens:

  1. A citizen notices a garbage container is full and needs to be serviced. He holds his smart phone to the QR Code printed on the container and a message to city services is automatically sent.
  2. A citizen sees a car parked illegally in front of a garage entrance and holds her phone up to the QR Code printed on the sign for the entrance and a message is automatically sent to the city services.

Examples of Citizens Receiving Information from Cities:

  1. When a citizen is waiting at a bus stop, she can hold her phone to the QR code printed there and is automatically redirected to a website showing a map of the area with the current location and arrival time of the bus.
  2. When a citizen is consulting a map in an unfamiliar area of the city, he can hold
    his phone up to the QR code on the map and a digital version, with points of interest highlighted, will appear on his phone. This system can be used in different areas of the city as a complement to signs and maps.

Smart Public Transportation Solution

Sending Public transport information to citizens.

Challenge

Our challenge was to create a intelligent public transportation system that would save commuters the hassle, discomfort and inconvenience of waiting at bus stops.
Equally important, we needed to develop a solution that relied on data technology rather than SMS technology in order to ensure that the solution maximized usability and resources.

Solution

The solution is achieved by integrating a variety of technology solutions. QR Codes are installed at each Bus Station and each bus is equipped with GPS technology.
Each of these QR code has a unique link to a webpage that provides specific information about a specified bus stop, bus arrivals and  epartures and the route as well as any disruptions in the line. By simply clicking on the QR code with a QR reader on their phone, users can easily create a catalogue of the bus stops they use that will link them to information on routes, expected arrival times, announcements as well as any disruptions in the line. Additionally, the user can configure the program to notify him 1, 2, 5 or 10 minutes before a bus reaches a specific bus station.

Results

Our solution offers citizens a service that is more time and cost effective and which spares commuters significant inconveniences.
A Graphic QR Code is printed and posted in Bus Stations, (sticker or transparent film over glass or partition of the Bus Stop). While waiting for a Bus, the citizens can read the QR code with their smart phone. By reading the QR code, the citizen launches an enquiry to the web services database and receives a Map with relevant bus lines as well as time-specific bus arrival information. QR codes can be saved, allowing the user to check this information indoors and on the go.


 Real Time Services and Location Information

 Creating a better information service

Challenge

Our challenge was to provide improved, individualized access to public service information in real time for people on the go. Users can use our system to identify their location on a map and can use the map to arrive at their destination.
Moreover, our mapping solution provides timely location based information to the users.

Solution

Our solution includes: Printing a QR Code for each station map. This code links to a mobile web server where the user’s position is identified and shown in a map-style site.
Our server hosting system receives all citizens’ enquiries and delivers them to the necessary information about their location and directions. Our Content Management System allows administrators to select the locations and information they wish to display through the map.

Results

We have created a better, easier and customizable and information system for citizens and tourism.
A Graphic QR Code is printed and posted in the Public Maps (i.e. Train or Underground stations as complement to traditional poster maps). When a person views this code, he can read the QR code with his smart phone, which will launch an enquiry to the web services database and send back a map of the zone to their phone.
Once the user receives this information he/she can search for places or directions, but also look at the services available in the zone. This system can also display location-based advertisements or any information the administration considers
relevant to the users.


 Citizen Survey System

 Making low cost city surveys

Challenge

In order to govern effectively, cities need to be able to get feedback from residents in an easy, quick, and low-cost manner. Surveys offer one of the best ways to do this but are often costly and time consuming to conduct. Consequently, cities are in need of an inexpensive, flexible, smart survey system that allows citizens to easily take part in the decision making process.

Solution

We developed a flexible survey system through which information is easily collected and automatically digitalized for its use in surveys.
Our system allows users to change survey’s questions as many times as necessary at no added cost. The solution is simple: QR codes are printed or installed in easily accessed locations throughout the city. Residents can then use QR code readers to read the code and access the open survey system. Once the user scans the code, he/she is automatically redirected to a secure webpage to take the survey; our surveys ensure that citizens remain anonymous.
Through the online survey, residents can easily answer the questions through a mobile phone and the results are automatically stored in the server.

Results

Our solution is a very cost-efficient system. It results in increased public engagement and makes it easy for public administrators to have a constant dialogue with their constituents.

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